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Gareth Jones

Field Operations Director
Ubiquiem
Member since
04 Jan 2011
Location
London
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Followed by John Sims, Martha Boyle and 5 others you follow
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Gareth's opinions

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Gareth Jones

Is PFM a good thing?

PFM tools started out, you'll recall, as software packages like Intuit Quicken or Microsoft Money, but the latest buzz is around either bank-branded services or bank independent sites such as mint.com. Back in the day, Microsoft Money was shipped on pretty much every Windows machine. Interestingly, one or two people actually used it. But not man...

20 June 2011 /retail

Gareth Jones

Are 'customers' good for Retail Banks?

I’ve written and talked about this sort of thing before, but never blogged. In the hope that the blogosphere offers a little more interactivity, I going to re-articulate some thoughts and sound out a reaction – hopefully it will be a bit like lighting the blue touchpaper… Are Retail Banks that bad? Retail banks are arguably easy targets when i

14 February 2011 /retail

Gareth Jones

Latest News Shock - Internet Banking Usability Sucks!

Forrester says so The studious people at Forrester have just released some research that is astonishing. It’s only available to Forrester subscribers or to purchase – but their teaser says it’s all. Basically, Internet banking offerings do a pretty good job of offering functionality – they just don’t rate well from a usability perspective. H

28 January 2011 /retail

Gareth writes about

  • retail banking

Gareth's opinion archive

  • 2011 (3)

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